DigitalCast provides a VSAT technical support around the Globe by its Dispatching Department.
Dispatching department provides a huge database for our technicians which are available to make any maintenance, site survey and installation for any VSAT Band (C-Band, KU-Band and KA Band) and also providing the equipment required for the maintenance or the installation (varies from country to another).
We provide two types of Global Support:
Global support specialized for all site Survey, maintenance and installations tasks as you can contact our NOC team and provide them all the details for a specific site per task without any contract.
Global support specialized for all site Survey, maintenance and
installations tasks through monthly or yearly paid support to have SLA
to specialize a team to monitor all your remotes and make all kind of
support to maintain any fault and preventive maintenance.