We are always keen to provide a high quality support for all our services and solutions around the clock.
Our professional support teams : first line, second line and the NOC , are available 24/7 to serve our customers through our different support channels.
The customer can reach our support service through live chat, ticketing system, email and phone number.
We also provide an on-site support service for all our solutions with a high response time, thanks to our external engineers who have all the required tools to carry out their work.
VSAT Global Support:
DigitalCast also offers a global support service for VSAT providers around the world, which is cost effective and solves the response time problem for remote sites. Read more